Stay on track and easily manage your specialty medication
You don’t have to worry about setting up delivery of your monthly medication refill — we’ll take care of it for you. If you’ve been taking the same medication for at least 3 months, you may be eligible to enroll in our self-service refill program called Schedule My Fill.*
When you sign up for Schedule My Fill, you are enrolled through the calendar year. Before the end of the year, we’ll contact you to set up a clinical assessment and talk about your options for filling your medication for the next year.
Medication refill program FAQ
Before we ship your medication, you will get two text messages confirming your expected delivery date. If you need to change or cancel your order, call us at 1-855-427-4682.?
If you don’t cancel or change your order, your medication will ship as planned.
Yes, you must complete clinical assessments at least once a year. Clinical assessments may be more frequent based on your treatment.
Use a keyword when replying to text messages. Standard text messaging rates apply.?
You may opt out of text messages by texting “STOP”. This will also disenroll you from Schedule My Fill.
Returned shipments cannot be accepted unless the medication was damaged in transit or there was an error on our end. It’s your responsibility to alert us if you don’t want the shipment sent.
You can disenroll from Schedule My Fill anytime by calling 1-855-427-4682. If we try to reach you with questions about your treatment or prescription processing details and can’t reach you, you may be disenrolled from the program.
Call us at 1-855-427-4682. Our pharmacists are here to support you 24/7.
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*To enroll in Schedule My Fill, you must opt into text messages. The program requires clinical assessments during therapy and an annual opt in to continue. You can stop using the program anytime. Schedule My Fill may not be available for all treatments or medications. Standard text message and data rates apply.